Mohamad Ali Assaf

IT Infrastructure & Network Engineer

IT Support Engineer · Systems Administrator

Available in Lebanon & Qatar

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About

Built on Uptime

I'm an IT Infrastructure & Network Engineer with 7+ years of progressive experience across enterprise network administration, systems support, cybersecurity, and IT infrastructure. I design, implement, secure, and optimize complex network environments for maximum uptime and business continuity — from ISP backbone infrastructure, firewalls, and servers to cloud platforms and end-user environments.

I've independently led large-scale IT deployments, resolved complex infrastructure issues through root-cause analysis, and supported 300+ business and individual clients. I hold an MSc in Computer & Communications Engineering and globally recognized certifications from Google, Microsoft, and Cisco.

7+

Years experience

300+

Clients supported

3,200+

ISP subscribers

5,000+

Systems repaired

100+

CCTV installations

50+

Engineering projects

FortiGateCiscoMikroTikUbiquitiHuaweiWindows ServerWindows 10/11LinuxmacOSActive DirectoryMicrosoft 365Microsoft AzureGoogle WorkspaceJira Service ManagementVPNAnyDeskTeamViewerPythonSQL

02 · Network & ISP

Network & ISP Infrastructure

ISP backbone management, FortiGate firewall administration, VPN tunnels, VLANs, DNS/DHCP/QoS, and multi-vendor routing and switching across MikroTik, Cisco, Ubiquiti, and Huawei — 3,200+ subscribers supported, with recurring outages engineered away through root-cause analysis.

03 · Gaming Venues

Gaming Lounge Delivery

End-to-end delivery of gaming venues, from floor plan to opening day — the flagship among them a complete 44-workstation center designed and deployed within one week, zero post-deployment issues. Diskless boot, game caching, venue networks, esports-grade hardware — on whichever platform stack fits the venue.

04 · Support & Administration

IT Support & Systems

Tier 1–2 support with 5,000+ systems repaired. OS deployment, Active Directory, Microsoft 365 & Google Workspace administration, endpoint protection, remote administration, and ITIL-aligned incident & problem management.

05 · Security Systems

CCTV & Surveillance

100+ installations across the Hikvision and Dahua ecosystems and beyond — IP camera system design, NVR configuration, remote viewing, and clean integration with client networks, whatever the site already runs.

06 · Hardware Engineering

PC & Server Builds

Custom high-performance builds backed by 5,000+ repairs and QA passes — thermal design, component selection, and Windows and Linux server deployment.

07 · Software

Web Development

React, Next.js, TypeScript, Three.js/WebGL, Framer Motion, Node, and PHP. This portfolio is the flagship demonstration — alongside a POS web application delivered for a restaurant client.

08 · Mobile

Android Development

An e-commerce Android application and utility apps — including an IoT gas-detection companion — built on Java and Kotlin fundamentals.

MSc Research

Media Streaming Over QUIC

My MSc research evaluates how the QUIC transport protocol affects multimedia streaming Quality of Experience compared to traditional TCP-based systems — comparing QUIC/HTTP-3 against TCP/HTTP-2 under controlled packet loss, latency variation, and bandwidth instability, and measuring bitrate stability, rebuffering, startup delay, and playback continuity on a purpose-built experimental platform.

Principles

How I Work

01

Uptime is the product

Maximum uptime and business continuity drive every design decision — networks exist to keep the business running, not the other way around.

02

Root cause, not symptoms

Recurring outages end when the underlying fault is found and engineered out. Diagnosis goes as deep as the problem does.

03

Independent delivery

Large-scale deployments led end-to-end — design, implementation, and handover — like a 44-workstation gaming center delivered in one week with zero post-deployment issues.

04

Security by default

Firewalls, segmentation, and hardened access are part of the initial design, never an afterthought bolted on later.

Credentials

Certified Expertise

Networking

Cisco CCNA

IT Support

Google IT Support Professional Certificate

Microsoft

IT Support

Microsoft IT Support Specialist Professional Certificate

Azure

Cloud

Microsoft Azure Cloud Services

ITIL

IT Service Management

ITIL

Service Management

Jira Service Management

Ethical Hacking

Security

Ethical Hacking Foundation

Contact

Let's Talk

Baalbeck, Lebanon — available for opportunities in Qatar & GCC.

m.ali.assaf@outlook.com

Arabic (Native) · English (Proficient)